Consult offers highly skilled claims and business consulting services to assist you in improving the customer experience and develop your people.
Our services are practical and aimed at delivering value as quickly as possible.
Our Services include:
Audit and Review
- Technical and Service
Audit of internal claims operations and external service providers – an all
important independent view.
- Leakage Management and benchmarking
- GAP Analysis
- Delegated Authority: Binders and Compliance Reviews
- Coaching and Mentoring Services – working with your people in the department on their work
and building the practical knowledge and confidence.
- Technical Training seminars and classroom packages
- Technical Manual creation
- Web Training packages
- Process Reviews and Implementation
- Project Management Services
- Supplier Due Diligence and Review
- Insertion of Management resources and project teams to assist with underperforming locations.
Consult Resolve – Complaints Handling
Consult Recovery – Dedicated Recovery Handling and Assessment
Consult Supply – Specialist Supply Chain Consultancy